4 Reasons to Ditch Your Business Landline for VoIP

Landline phones (you know, the ones with the cord that goes into a port in the wall) are dinosaurs, and with more and more entrepreneurs doing business from home or a coffee shop rather than a brick and mortar location, are business landlines really necessary anymore? Thanks to Voice over Internet Protocol (VoIP) technology, business owners can cut the cord, save money, and offer both their customers and employees a better communication experience.

What is VoIP?

VoIP is a technology that allows you to make phone calls using the internet. VoIP works by converting your call to a digital signal that it transmits over the internet, allowing for calls that are faster, sound better, and are more reliable than previous analog systems. Typically accessed through a mobile app on your phone, VoIP phone lines don’t require any costly hardware to use.

Benefits of Using VoIP for Your Business

Making the switch from a traditional business landline to VoIP service offers a host of advantages. From ease-of-use to flexibility for business owners on-the-go, here are five reasons to consider making the change:

VoIP Saves You Money

Traditional business landlines often cost anywhere from $20 to $30 per month. Most VoIP plans offer services at a fixed monthly rate (at Northwest, we charge only $9/month), which save big bucks for businesses taking in calls. Also, because it functions using the internet instead of phone lines, there tend to be less long-distance or international charges for calls.

Make and Take Calls From Anywhere

Landlines only work while you and your employees are in the office, which means you’re effectively tethered to your desk. Modern businesses thrive on flexibility and remote work capabilities. With more employees preferring flexible work-from-home options, the ability to offer a low-cost and easy-to-use phone system for everyone in your business (not just the boss) is more important than ever.

Whether you’re behind a desk, in a warehouse, or on the beach catching some rays, VoIP isn’t tied to a physical location. If you have an internet connection, you can use VoIP.

VoIP Grows With Your Business

As your business grows, you’ll probably need to adjust your phone infrastructure. A bigger team means more phones. With a landline, that means installations, hardware, and extra costs. VoIP is easier—since it’s setup through an online account, all you have to do is go online and add the lines you need. Similarly, if your business expands to another location, or if you hire somebody who works from a different state, your new long-distance employee can be added to your company’s VoIP service.

You Get More Features

In addition to providing basic business phone service, VoIP offers a collection of other advanced features you won’t find with a landline. With VoIP you can:

• select area codes that make sense
• set up call forwarding
• transcribe voicemails into text for quick review

The right VoIP service will even come with a dedicated support team to handle questions and support for their tools. Northwest’s phone service and mobile app are supported by helpful teams who want your experience to be fantastic.

If you’re just getting started establishing your business’s identity, you can enjoy a 90 day trial of our phone service along with email hosting, secure website hosting, and a free domain registration for a year.